You can create all the content you want, if the right people aren't using it then you're wasting your time. Make sure your content meets everyone's needs.
Differentiated is two years old. We've grown considerably - some of which is luck, some of which is hard work. But what are the main lessons we've learnt?
Making sure that your main channel, or route to market, is as effective as possible is important. Even more so if your number one channel is your people.